Store Policies

Product Returns/Refunds/Exchanges/Cancellations

We offer a 100% satisfaction guarantee. You may return any products for a full refund (less shipping) for any reason, if postmarked within 30 days of the date received. You pay for return shipment only.  If you are seeking some type of exchange or need to cancel an order we will work with you. Please contact us to arrange the details.

Shipping

We almost always ship your order within two full business days. This means that an order placed Monday afternoon Eastern Time could ship as late as Thursday. The shipping department is closed on Saturdays and Sundays. All orders placed on Friday will ship the following Monday or Tuesday. Exceptions include federal holidays when postal services are closed, or when our staff is spending time with their families, i.e., during the winter holidays. At this time we use primarily the United States Postal Service for shipping.  Overall, U.S. customers should expect to receive their products in a week or less. If you do not, or if your shipment does not arrive in satisfactory condition, please contact us. We will gladly reissue the product, at no extra charge, upon receipt of the damaged merchandise.

Contact Information

Please visit or contact us page to see our address, phone number and email address.